Customer Service

"In this technological era where human interaction is less and less each day, at The m! Shop we believe in bringing out our best customer assistance through the combination of technology and real human interaction."

- The m! Shop management team

By Phone

The m! Shop - Web Solutions & E-Commerce Department

UAE Toll Free: 800-MOKA

Phone: +97143392092

Fax: +97143392099

View Head Office Location Map

General Inquiry

For general inquiry, please fill-up the form here.

Traditional Ordering

Prefers traditional ordering? Order offline through our downloadable Offline Order Form.

Assistance - Special Gift Arrangement

Needs assistance in selection of your perfect and personalized gift? Ensure it's specially made for you! Tell us about how you want your gift and we'll be more than happy to assist.

Send special request now

Assistance - Corporate Gifts Arrangement

Planning to take our services for continuous corporate gifts? Our corporate gifts arrangement is perfect for continuous gift ordering which does not require you to enter your credit card details. To know more about this arrangement, please contact us here.

Godiva Chocolate deliveries outside UAE

Want to send Godiva Chocolate gifts to your friends outside the UAE? Contact us here so we can try help you with our worlwide partners.

Technical Support

For any issues with the coffee machine, you can call our technical support immediately at UAE Toll Free: 800-MOKA, Tel. No. +97143392092 or you can contact us here.

To ensure all your inquiries and concerns are attended immediately, please ensure the following information is available:

• Coffee Machine Brand, Model & Serial Number
• Purchased Date
• Your name, email & contact details

Order Cancellation

Made an order by mistake? Please contact us here.

Feedback

Help us improve our services to you, please provide your feedback here.

Contact m! Shop Management Directly

For any matters that has not been resolved to your satisfaction, we encourage you to report directly to The m! Shop supervisor.